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Remote control session can be started directly from a ticket - using our built-in remote control tool or any of the solutions we integrate with.
Get access to useful information about the machine the ticket relates to.
Panorama9 can create support tickets when our monitoring system detects an issue.
Instead of requiring you to change to a specific help desk ticket system, we work with whatever you are currently using.
Panorama9 is a true cloud-based IT management tool used by both MSPs (managed service providers) and IT administrators to gain full transparency, visibility and control of all endpoints ‒ from servers, desktops, laptops, printers and switches to even Internet services such as websites and VPN connections.
Get a full overview of your network, improve uptime and keep your network secure.
“Panorama9 is easy to use, makes us more productive, and gives us everything we need to remotely manage our customers’ networks”
Alex Perez
System Analyst, Control Group